Experience & Service Design MA/MSc

UCA Epsom - 2021


This course is part of:

Length of study:

One year full-time

Campus:

UCA Epsom

Entry requirements:

Honours degree and/or relevant work experience

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Course entry options:

September 2021

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Course overview

The design of human experience within the creative industries requires a wide breadth of understanding unlike any other.

As a student on this unique Experience & Service Design course, you’ll learn to understand how the human experience can be designed and shaped to fit a range of scenarios, whether it is a fashion event, a festival, in retail or at a venue, and how that experience can hold a powerful societal, environmental and business impact.

You will be given the tools and techniques – through intellectual enquiry and project assignments - to become an expert in designing experiences and services for the creative industries, and become leaders in advancing the discipline. You will apply these techniques to try to tackle challenges of sustainability, societal issues and governance.

You will learn how design improves user and business value, and explore what challenges and opportunities there are within the creative industries, in terms of technology and business model innovation.

And, you will engage on a strategic and operational level in the design of experiences and services, potentially leading interdisciplinary design teams in the concept, design and realisation of innovative services.

Course details

  • The course

    You will cover a multitude of units across the year, to be divided across three terms and culminating in your masters’ project.

    Some of your learning will be conducted alongside students from other postgraduate courses, including the Business Seminar series. These are for all Business School students and cover the core business knowledge areas – accounting, finance, marketing, innovation, HR and operations principles.

    The units covered are as follows:

    • Foundations of Design for Interaction
    • Customer Focussed Innovation
    • Design Thinking for Business
    • PG Business Seminar I
    • Augmented and Synthetic Experience
    • Service and Creative Industries
    • Venues and Events Design
    • Immersive Games
    • Human Psychology of Experience and Service I
    • PG Business Seminar II
    • Business Consultancy
    • Human Psychology of Experience and Service II
    • Masters Project.
  • Fees and additional course costs

    Tuition fees
    The course fees per year for 2021 entry are:

    • UK students full-time - £10,400
    • International and EU students full-time - £17,500 (standard fee)
    • International and EU students full-time - £16,800 (full early payment fee) 

    Additional course costs
    In addition to the tuition fees please see the additional course costs for 2021 entry.

    Further information
    Find out more about our course fees and any financial support you may be entitled to:

    These fees are correct for the stated academic year only. Costs may increase each year during a student’s period of continued registration on course in line with inflation (subject to any maximum regulated tuition fee limit). Any adjustment for continuing students will be at or below the RPI-X forecast rate.

  • Fee discounts and scholarships

    To support all of our current students and our recent UK and EU alumni to progress to the next level of study, we have developed a new range of fee discounts across a range of courses.

Business School

The first of its kind in the UK, our new Business School for the Creative Industries builds on our long tradition of collaborating with employers to cultivate leadership, entrepreneurial and problem-solving skills.

Facilities

The UCA Business School for the Creative Industries, based at our Epsom campus, is the first of its kind in the UK. There’s dedicated studios and study areas, digital media suites equipped with Macs and PCs which are programmed with specialist software including Adobe Creative Suite, Dreamweaver and After Effects. There’s a modern library with a wealth of books and thanks to its location, many collaborative opportunities with students from other courses.

Apply now

UK applications

Apply for full-time study - starting September 2020:

Apply for part-time study - starting September 2020:

Apply for full-time study - starting February 2021:

Apply for full-time study - starting September 2021:

Apply for part-time study - starting September 2021:

International & EU applications

If you are applying for more than one course in the UK please apply via UCAS, to apply direct to UCA please use the links below:

Apply for full-time study - Year 1 - starting September 2021:

Apply for full-time study - Year 2 - starting September 2021:

Apply for full-time study - starting September 2020:

Apply for full-time study - starting February 2021:

Apply for full-time study - starting September 2021:

Apply for full-time study - starting January 2020:

Apply for this course and other courses in the UK - full-time study - starting September 2021:

Due to visa requirements, this course is not available to students that require a Tier 4 (General) visa

If you have another category of visa please contact us: internationaladmissions@uca.ac.uk to find out if you are eligible to study.

If you're interested in joining Year 3 of this course, please contact our Admissions Team on +44 (0) 1252 892 960 or admissions@uca.ac.uk

When to apply:

You can apply throughout the year but we recommend you try and apply as early as possible so you have time to arrange accommodation and visas, if required.

For more information visit our how to apply pages

Entry requirements

UK entry requirements

  • An honours degree or equivalent qualification in the subject or a related discipline

and/or

  • Relevant work experience, demonstrating your ability to study at postgraduate level.

Consideration will also be given to applicants who can make a strong case for admission in relation to a particular project and can demonstrate their potential to satisfactorily complete the course.

International entry requirements

To view the equivalent entry requirements for your country please select it in the list below.

Pick Your Country

Non-UK equivalent qualifications

English language requirements

Don't meet the international entry requirements or English language requirements?

You may be able to enter the course through the following entry courses:

Pre-sessional English courses in the UK or China

UCA International Foundation courses

The UCA International College

Your portfolio

This course doesn’t require a portfolio - we will assess your written application. Potential offers will be made based on your application form, predicted qualifications, personal statement and reference. If you receive an offer, you’ll be invited to attend an Offer Holder Webinar where you can meet the course team and learn more about the course.

Get in touch