Counselling

Counselling Services – COVID19 update

We are aware there is a lot of uncertainty due to the COVID-19 outbreak.  As a result of the ongoing situation, we have been required to close our face to face services and instead move to online support.

This includes our counselling service and we are currently considering how best to deliver this service to you.  It is likely this will mean offering telephone/online/e-counselling, wherever possible.

If you are already engaged with counselling, our counsellors will be in touch with you shortly to rearrange any face-to-face appointments and agree on how they can work with you over the coming weeks.

If you are wishing to access the Counselling Service, please take time to read the information on this webpage and then download the Counselling Request form to request an assessment.

We do need to let you know that we are experiencing high demand so we may not be able to offer you an appointment immediately.

If you need urgent mental health support, please contact your GP/doctor, or call NHS 111. In an emergency, call 999 or go to your nearest hospital’s Accident & Emergency Department (A&E). You can find more information on our Medical Emergency page.

If you are seeking immediate emotional support, you may wish to consider contacting the Samaritans on 116 123 or contact SHOUT by texting Shout to 85258.

 

Counselling is a chance to discuss with a trained professional any difficult thoughts or feelings you may be having.

It can be helpful at any stage of your university life for you to explore, understand and find strategies for issues impacting on your academic work, social life or even your sense of general wellbeing.

You may find counselling useful when dealing with: anxiety and stress, low mood or depression, relationship issues, family difficulties, sexual and gender identity, low self-esteem, bereavement and social difficulties.

 

UCA offers all currently registered students free confidential counselling across the campuses in Surrey and Kent.

Please note, students at Maidstone Studios can access support through Rochester, and Royal School of Needlework (RSN) students can access support through either Epsom or Farnham.

The UCA Counselling Service can be contacted directly via email, or through the Gateway in the Library on each campus.

Sometimes it is appropriate for us to refer students to other sources for specialist help, either internally (for example welfare or disability support) or to outside agencies (such as your GP/doctor).

For more information about how the Counselling Service works, please read the Counselling Information Sheet and the E-Counselling Overview. To request an assessment for counselling, please complete the Counselling Request Form.

We will contact you as soon as we can. However, we are not a crisis service. This means we are unable to offer immediate support at any time it is needed.

If you need urgent mental health support, please contact your GP/doctor, or call NHS 111. In an emergency, call 999 or go to your nearest hospital’s Accident & Emergency Department (A&E). You can find more information on our Medical Emergency page.

If you are seeking immediate emotional support, you may wish to consider contacting the Samaritans.

Download our Counselling request form

To request an appointment for 1-2-1 Counselling or E-Counselling please download and complete our request form.

Mental health resources

Looking for more information about mental health? You'll find links to helpful external organisations on this page, as well as lots of useful resources.

Contact Gateway

Canterbury
Email: gatewaycanterbury@uca.ac.uk
Tel:
+44 (0)1227 817 314

Epsom
Email: gatewayepsom@uca.ac.uk
Tel:
 +44 (0)1372 202 461

Farnham
Email: gatewayfarnham@uca.ac.uk
Tel:
+44 (0)1252 892 709

Rochester
Email: gatewayrochester@uca.ac.uk
Tel: +44 (0)1634 888 734